CometRides Delivery Partner — Account & Data Deletion
This page explains how to permanently delete your CometRides Delivery Partner account (CometRides, earlier known as StoreRides, a brand of Crawling Bytes Technologies) and what happens to your data when you do.
How to delete your account
Deletion happens inside the app, from your own account. Steps:
- Open the CometRides Delivery Partner app and sign in.
- Go to Settings.
- Tap Delete Account under Account.
- Tell us why you're leaving (optional), then confirm you really want to delete your account.
- Read and accept the disclaimer that this cannot be undone.
- Type DELETE to confirm, then tap Delete My Account.
Your account is deleted immediately.
What gets deleted
- Your delivery partner profile (name, phone number, login credentials)
- Uploaded KYC and vehicle documents (Aadhaar, PAN, driving licence, etc.)
- Uploaded profile photo
What we keep, and why
- Delivery and earnings history — kept as a shared record with CometRides and the businesses/customers you delivered for. It's needed for platform accounting, payout reconciliation, and finance/tax purposes, and it's no longer linked to an active account of yours or visible to you.
- Records required by law — invoices, GST, payout, and payment records we're legally obligated to retain for tax, accounting, and fraud-prevention purposes are kept for the retention period required under applicable Indian law (typically up to 8 years for financial records), then deleted.
Everything else tied to your account is permanently removed and cannot be recovered.